Howden Medical Centre

Pinfold Street
HOWDEN
DN14 7DD

PRESCRIPTIONS

Repeat Prescriptions

If you need to take regular medication your doctor may give you a REPEAT prescription without the need for you to be seen every time in surgery. 

A repeat prescription is an item of medication that has been approved by a doctor for issue at intervals and can be signed by any Doctor in the Practice.

The doctor will not routinely issue your prescription early. We will usually issue your prescription up to one week before it is due (in the case of monthly supply). We will not issue medication prior to this, unless there are exceptional circumstances, when a doctor will decide if early issue of your medication is appropriate and safe.

Ordering Repeat Prescriptions

Please note We have a week in which to process your request, however, we aim to process these within 3 working days following our receipt of your request. 

The Pharmacy then has a number of days in which to process and dispense your medication to you therefore please ensure you order your repeat prescriptions a MINIMUM OF 7 DAYS AND MAXIMUM OF 10 DAYS before your supply runs out.

Online:

If you are a patient, all you have to do is register for our Systmonline online services. You will need access information which is obtained from the practice. The username and password will be unique to you.

Click the Patient Access logo below If you are already registered to use on-line services, and be taken securely to the online portal. You can also download App to your phone to allow you to access this service via the App.

Patient Access logo Systm online

Email

Please email your prescription request clearly including your full name and date of birth and the medication you require.

CLICK TO EMAIL PRESCRIPTION

NHS App

Download the NHS App and find out more:

MORE ABOUT NHS APP

Post

We prefer not to receive prescription requests by post, please use one of the other methods above. However if you do still send a request by post, please ensure you post it 10 DAYS before your supply runs out, preferably using the repeat slip with the items required clearly marked.

Phone

Please leave a message on our prescription ordering facility which is option 2 on our phone system. Follow the instructions, clearly leave your name, date of birth and details of the medication you wish to order.

Timescale

We have a week in which to process your request, however, we aim to process these within 3 working days following our receipt of your request. The Pharmacy then has a number of days in which to process and dispense your medication to you therefore please ensure you order your repeat prescriptions a MINIMUM OF 7 DAYS AND MAXIMUM OF 10 DAYS before your supply runs out.

NHS App

With the NHS App, you can check your symptoms and get immediate advice. You can also book appointments at your GP practice, order repeat prescriptions, view your medical record and more.  To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.

>> MORE ABOUT NHS APP

Repeat Prescriptions

Other items you have been prescribed are ACUTE or Past medication that may need authorisation from a specific doctor before issuing. 

This may take longer than 3 working days to process. Please order these items in good time, a MINIMUM OF 7 DAYS AND MAXIMUM OF 10 DAYS before they are required if possible.

One-off Prescription Requests by phone

You can ask your pharmacist for advice about minor ailments and if appropriate over the counter medications may be suggested. NHS 111 service is also available 24/7 for advice if you are unsure about the symptoms. The pharmacist may recommend a GP appointment. If you need to contact the surgery to request an acute prescription, please give as much information as possible for the doctor to decide whether a prescription is appropriate. Please let us know:

  • Who the prescription is for?
  • What are the symptoms?
  • How long have the symptoms persisted?
  • Does the patient have any allergies?

Please note: There is no guarantee these requests, unless medically urgent, will be dealt with on the day they are requested.

to order call 01430 430318 from 9am

Medications Out of Hours

If a problem arises out of hours on relation to essential medications and it cannot wait until the surgery or pharmacy opens, the NHS 111 service may be able to help. Dial 111 for advice and support.

>> NHS 111 ONLINE>> CALL NHS 111>> medicines a-z>> REPORT ADVERSE REACTIONS>> OTC MEDICINES AND PRESCRIBING>> ABOUT HOLIDAY MEDICATIONS>> ABOUT PREPAYMENT CERTIFICATES>> ABOUT FREE PRESCRIPTIONSMEDICINES A-Z