Life-threatening emergencies include loss of conciousness, an acute or confused state, fits that aren't stopping, chest pain, breathing difficulties, severe bleeding that can't be stopped, severe allergic reactions, and severe burns or scalds. Call 999.
Call 999 imediately if you or someone else is havong a heart attack or stroke. Every second counts with these conditions.
Also call 999 if you think someone has had a major trauma, such as a road traffic accident, a stabbing, a shooting, a fall from height or a serious head injury.
Always use judgement and try to understand about emergencies before they occur.
Meningitis is a serious condition where urgent treatment is of critical importance.
Call 999 for emergencies. If unsure or its less than an emergency, call 111 for advice and assistance.
Please see the section "When to call 999" for an understanding of what is a medical emergency. Further information on some of those situations is included in the section below.
Urgent treatment centres are a facility that you can go to if you need urgent medical attention, but it's not a life-threatening situation. Urgent treatment centres are GP-led and open for at least 12 hours a day, every day of the week. You may be referred to an urgent treatment centre by NHS111 or a GP. You can also turn up and walk in. They are equipped to diagnose and treat many of the most common ailments that people go with to hospital A & E departments.
If you or a loved one are experiencing a mental health crisis, you can call a local NHS mental health helpline for 24-hour advice and support.
You can call for yourself, your child, your parent or someone you care for. If someone's life is at risk or they cannot be kept safe, call 999 or go to A&E.