HOW TO ORDER REPEAT MEDICATION
Repeat prescriptions are those items that are listed on your medical record that the doctor has authorised may be repeated up to the number of times specified. Thereafter, the repeat prescription items may be re-authorised if appropriate. Items are in any case reviewed at least once per year even if you are under the care of a hospital
Patients can register for Systmonline. Once registered you can book appointments and order prescriptions via the internet and you can also now request access to your detailed coded clinical record.
To do this please ask at reception and bring a form of ID with you so that we can verify your identity. You can download the registration form from our website but must bring this to the surgery with a form of ID as listed on the bottom of the registration form. You will be given a username and password for the online service. Once registered please click on the link below.
In person at our reception
Patients that are on repeat prescription are asked to use the re-order slip and place in the box provided in reception. Please allow 2 working days before you collect your prescription from the medical centre. To collect your prescription from your preferred chemist., please allow a further two working days for the pharmacist to dispense your medicines safely.
IF YOU CANNOT GET TO THE SURGERY YOU CAN ORDER BY ONE OF THE FOLLOWING METHODS:
By post using the repeat counterfoil
By using the tear-off slip from your previous prescription, simply tick the items that you again require. Allow 5 working days from sending. We cannot be responsible for any delay in requests reaching us. If you wish us to post the prescription back to you, please enclose a self-addressed envelope.
Telephone requests can be made by dialling 01430 430318 and leaving your request on the Medical Centre's 24-hour automated telephone line. Please listen and follow the instructions given carefully. Please speak clearly and have your medication list to hand
You are able to email us your repeat prescription request to: firstname.lastname@example.orgEMAIL prescription request