The Practice is committed to eliminating discrimination, harrasment and victimisation. We aim to advance equality of opportunity and foster good relations between different parts of the communityMORE about equality & diversity
NEW EASY REGISTRATION ON-LINE
We are using a new online service that makes it easy to register with this GP surgery. Just fill in the quick online form to start the process - (Register Online button below). You do not need proof of address or immigration status, ID or an NHS number. The service is designed and run by the NHS, so your personal information is safe. It cuts our administrative workload and makes it easier for you to register.
Paper forms are still available if you need one (see Supporting Documents below). Contact our reception team at the practice if you need help. Also, there is a New Patient Form which will help us understand your medical history
If you are staying in Howden area, we are happy to see you in our normal surgery appointments, either with doctors or nurses.
You will be asked to complete a simple form, recording your own doctor as well as your permanent or temporary address. If you are staying more than 3 months, you should register as a permanent patient.
A copy of our temporary resident form can be downloaded and printed from the link below.
Visitors from abroad are welcome. European and Commonwealth residents can expect full access to free NHS emergency care. Some countries do not have such arrangements with the NHS, and so patients can expect to be charged for consultations.
As a temporary patient, we will not have access to your medical records so will be restricted in what log-term care we can offer. This will be discussed with you at your appointment but is usually best left to your own doctor.
Many migrants will come from countries with very different health care systems to the UK.
It will almost certainly be helpful to explain to new patients how the NHS operates and explore with them how this compares to the healthcare system that they've been used to.
We are required under our contract to allocate a named accountable GP for all patients.
However, you may still see whichever GP you prefer in the usual way. If you are not already aware of your named accountable GP, this information is available on repeat medication slips or by simply by requesting the information from the surgery.
Please do not hesitate to contact us iof you have any questions.
The Accessible information standard (AIS) is an NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.
The AIS aims to ensure that people who have a disability, impairment or sensory loss receive information that they can access and understand - for example in large print, braile, professional communications support if they need it , such as a British Sign Language interpreter.
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know:
If you need information in braille, large print or easy readIf you need a British Sign Language interpreter or advocateIf we can support you to lipread or use a hearing aid or communication tool
Please tell the receptionist when you arrive for your next appointment, or call us on: 01420 84676.This information will be recorded on your medical record in a standardised way and highlighted to ensure we have information on your communication needs.
This information may be shared with other NHS and adult social care providers if required.
Accessible information NHSE PDFAccessible information EASY READAccessible information MP3 AUDIO
If you require a specific method of communication, please inform the practice as soon as possible to ensure this information is recorded.
Accessible Information Format Request Forms are available from the reception desk or for download below.
Documents may be in a PDF Format. You can download a free reader from Adobe.Download PDF Reader»
This is the basic form to register with a GP practice. Also available at OUR reception.Download GMS 1 Form»
The new patient form will help us understand your medical history. Also at reception.Download Form »
Find useful Information about how you can register with a GP practice from nhs.ukHow to Register »
The Practice Charter sets out the rights & responsibilities applicable to patientsDownload Charter »
The Practice Leaflet sets out information to help understand the practice services.Coming soon »
Howden Medical Centre is proud to be an Armed Forces veteran friendly accredited GP practice. As part of the Armed Forces Covenant, we have a clinical lead for veteran health. They have a comprehensive understanding of the Armed Forces, health conditions linked to service and will provide dedicated support for veterans.
Across England, there are over 1000 veteran friendly accredited GP Practices to help ensure that patients who are ex Armed Forces get the best possible care. The NHS has a duty to support the health commitments of the Armed Forces Covenant. This means that veterans will get priority treatment for any medical condition which has been caused by service, subject to clinical need.
A veteran is someone who has served in the British Armed Forces (Regular or Reserve) for at least one day. Veterans also include any member of the Merchant Marine who has served in a war zone. This includes crew from convoys in World War 2 and more recently in the Falklands conflict and Gulf Wars.
The Practice supports the government's 'Zero Tolerance' campaign for Health Service Staff. This states that GPs and their staff have a right to care for others without fear of being attacked or abused. To successfully provide these services a mutual respect between all staff and patients must be in place. Our staff aim to be polite, helpful, and sensitive to all patients’ individual needs and circumstances.
They would respectfully remind patients that very often staff could be confronted with a multitude of varying and sometimes difficult tasks and situations, all at the same time. Staff understand that ill patients do not always behave in a rational manner and take this into consideration when dealing with a misunderstanding or complaint.